faq_care

Keep your Outex underwater housing performing at its best with these simple maintenance steps. Learn how to properly clean, dry, store, and protect your Outex system to ensure years of reliable use in any environment — from oceans and rivers to deserts and snow. Discover pro tips for preventing wear, avoiding damage, and maintaining smooth, waterproof performance.

Yes, Outex floats — even with a heavy camera and lens inside. The trapped air inside the sealed cover creates enough buoyancy to offset the weight of the gear. You can control how much it floats by adjusting how much air you seal inside. Dome ports and large lenses affect buoyancy, and wrist straps are recommended as a safety backup.

Fogging and condensation are a physics problem that can ruin a shoot in seconds. Whether you're moving from a hot car to cold water or from snow into a heated room, the dew point is your constant enemy. This guide covers field-tested techniques for managing temperature swings — including the freezer pack trick, silica gel packs, burping your Outex housing, and battery management — with pro tips from adventure photographer Dan M Lee.

Outex is rated to 10 metres (33 feet) underwater and is IP68 certified. The depth limit is primarily about camera operability under water pressure, not the waterproof seal itself. Customers have used Outex beyond the rated depth, but operability of buttons and dials may become erratic past 10 metres. Returning to a shallower depth restores normal operation. Outex is not designed for scuba diving.

Outex products carry a 1-year warranty on optics and accessories, and a 30-day warranty on covers. All sales are final after 30 days, with returns subject to a 10% refurbish fee. Learn what's covered, what's not, and where to find affordable camera gear insurance.

Desiccant (silica gel) packs can be used for moisture absorption.  They are useful for wicking moisture away from the air/environment they are in, and can be used inside the Outex waterproof housings to reduce the amount of air moisture inside the housing.  That in turn helps reduce fogging.  Fogging is often the result of the heated moisture in the case's air, and often cause by the camera gear.

Outex underwater products are built to last.  When properly maintained all of our components can last as long as your camera equipment. There's a dedicated Maintenance entry on this topic, but in summary: Rinse the Outex parts with mild soap and water after use to rinse and clean. Use a toothbrush to remove detritus from the threads or openings the human hand may not reach. Pad components dry with a towel or cloth and let them dry before reassembling parts back together. Avoid storing it wet or assembled. Store in a dry, cool place, just as you would your camera gear. Refrain from compressing the cover too tightly when stored, to avoid creating fold-marks. Protect the cover when installed on a camera by using our carrying case during transport, even inside a backpack, to avoid hitting other hard objects.