FAQ_Tips
Maintenance & Care for Your Outex Underwater Housing System
Keep your Outex underwater housing performing at its best with these simple maintenance steps. Learn how to properly clean, dry, store, and protect your Outex system to ensure years of reliable use in any environment — from oceans and rivers to deserts and snow. Discover pro tips for preventing wear, avoiding damage, and maintaining smooth, waterproof performance.
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Controlling Your Phone Underwater in Outex: Touchscreen, Side Buttons, and Settings Guide
Yes — you maintain functional control of your phone inside the Outex waterproof phone case. Touchscreen responsiveness is limited underwater due to water pressure, but all side and physical buttons remain fully accessible. Use the volume buttons (iOS) or equivalent (Android) to trigger the camera and video functions underwater. Trapping a small amount of extra air inside the housing before sealing improves touchscreen responsiveness at the surface.
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Does Outex Float? Buoyancy, Air Control, and What to Expect Underwater
Yes, Outex floats — even with a heavy camera and lens inside. The trapped air inside the sealed cover creates enough buoyancy to offset the weight of the gear. You can control how much it floats by adjusting how much air you seal inside. Dome ports and large lenses affect buoyancy, and wrist straps are recommended as a safety backup.
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How to Beat Camera Fogging and Condensation: Managing Your Gear in Extreme Temperatures
Fogging and condensation are a physics problem that can ruin a shoot in seconds. Whether you're moving from a hot car to cold water or from snow into a heated room, the dew point is your constant enemy. This guide covers field-tested techniques for managing temperature swings — including the freezer pack trick, silica gel packs, burping your Outex housing, and battery management — with pro tips from adventure photographer Dan M Lee.
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Tips For Dealing With Water Drops On Your Camera Lens
Tips for dealing with water drops on underwater housing ports of various kinds. How to embrace them, avoid them, or use them in your creative process outdoors
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Setting Underwater White Balance: A Complete Guide For Photography & Video
Water absorbs color as depth increases — reds first, then oranges and yellows. This complete guide covers how to set white balance underwater for both photo and video, when to use Auto vs. custom settings, RAW vs. JPEG, artificial lighting, and post-processing — so you capture accurate, vibrant color every time.
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How to Customise iPhone Buttons and Touchscreen for Underwater Use with Outex
Instructions for customising iPhone volume buttons, Back Tap, AssistiveTouch, and the Camera Control button for the best imaging experience underwater with the Outex waterproof phone case.
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Using Polarizers and/or ND Filters
Options for using polarizers and ND-filters when using Outex underwater housing system
There are several options for ...
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Outex Product Warranty, Return Policy & Camera Insurance Options
Outex products carry a 1-year warranty on optics and accessories, and a 30-day warranty on covers. All sales are final after 30 days, with returns subject to a 10% refurbish fee. Learn what's covered, what's not, and where to find affordable camera gear insurance.
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Outex: The Most Travel-Friendly Professional Underwater Camera Housing
Outex adds virtually no weight or bulk to your camera gear. The Pro Kit cover packs flat and fits inside your existing camera bag alongside your camera and lenses. Unlike rigid underwater housings — which require their own dedicated case and add significant weight — Outex travels as carry-on, avoids excess baggage fees, and is always with you when you need it.
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Desiccant (Silica Gel) Packs For Underwater Camera Housing Use - Instructions
Desiccant (silica gel) packs can be used for moisture absorption. They are useful for wicking moisture away from the air/environment they are in, and can be used inside the Outex waterproof housings to reduce the amount of air moisture inside the housing. That in turn helps reduce fogging. Fogging is often the result of the heated moisture in the case's air, and often cause by the camera gear.
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How does the Outex seal process work?
The patented Outex underwater waterproof seal is elegantly simple and offers both tactile and visual feedback so users can control and adjust them.
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