FAQ's

A detailed comparison of Outex versus leading underwater camera housing competitors including AquaTech, Ikelite, Nauticam, SeaFrogs, and EwaMarine. Covers usability, optical image quality, camera compatibility, travel friendliness, and cost of ownership. Includes a competitive comparison chart and key differences explained.

Outex is the best underwater camera housing system compared to other waterproof cases because of its imaging performance, universal compatibility, modular design, light weight, travel friendliness, and affordability. Especially when you consider its optical glass ports, full operational control over lens and camera functions and settings, support of tripod mounts, triggers, lights, remotes, tethering, and more.  This competitive comparison illustrates the advantages and disadvantages of each category of products, bags and hard cases comparatively, so potential customers can make informed decisions.

Tips for dealing with water drops on underwater housing ports of various kinds. How to embrace them, avoid them, or use them in your creative process outdoors

A video interview series with TV host, diver, and adventure content creator Kinga Phillips and Outex co-founder JR deSouza. Seven topic clips cover why Outex, key performance differences, universal fit, dome ports, accessories, which version to choose, and real-world use cases — plus the complete interview.

Outex is rated to 10 metres (33 feet) underwater and is IP68 certified. The depth limit is primarily about camera operability under water pressure, not the waterproof seal itself. Customers have used Outex beyond the rated depth, but operability of buttons and dials may become erratic past 10 metres. Returning to a shallower depth restores normal operation. Outex is not designed for scuba diving.

Water absorbs color as depth increases — reds first, then oranges and yellows. This complete guide covers how to set white balance underwater for both photo and video, when to use Auto vs. custom settings, RAW vs. JPEG, artificial lighting, and post-processing — so you capture accurate, vibrant color every time.

Instructions for customising iPhone volume buttons, Back Tap, AssistiveTouch, and the Camera Control button for the best imaging experience underwater with the Outex waterproof phone case.

Dome ports outperform flat ports underwater by correcting refraction, restoring the lens's natural field of view, reducing edge distortion, and enabling clean split-level photography. Optical glass domes further outperform acrylic domes on sharpness, scratch resistance, anti-reflective properties, and long-term durability. This article explains both comparisons with real photo examples.

Happy to announce we’re now shipping within Europe.  Outex has been serving the global market for years from its California Headquarters in Los Angeles.  We’re thrilled to announce the opening of our European presence in Porto, Portugal to better service the EU and most of Europe.   By bringing inventory directly to the European Union, we increase proximity to our growing customer base in every way, in terms of time-zone support, speed of delivery, and reduced uncertainty to regional customers.

Yes — the Outex underwater camera housing system is universally compatible with virtually any camera and lens. All covers, front glass ports, rear glass, and accessories are interchangeable across brands, makes, and models — DSLR, mirrorless, film, medium format, and cinema. The modular system grows with your needs over time.

Outex originally shipped with a blue (1st generation) cover. The current default is a clear (2nd generation) cover. The clear cover improves on the original with full transparency, easier installation and removal, greater durability, and resistance to oxidation. Both generations are 100% backwards compatible and interchangeable with all Outex glass ports, rear glass, and accessories.

  Shipping costs are automatically calculated in our online automated store. Shipping is based on your shopping cart items (weights & dimensions) and postal code worldwide. You can select the service you desire and the speed of delivery, assuming everything is in stock. After receiving you order confirmation, you will also receive an automatic tracking number via email when the order ships. Outex ships from California, USA, Porto, Portugal, and Sao Paulo, Brazil. If timing is critical and you require overnight or urgent shipping services, contact us at support@outex.com or by phone via our support contact information. Sales and shipping cost may not include import duties or current/local taxes your city/country may impose, and we do not control them. Here's a helpful link to help you calculate them if you're concerned.http://www.importcalculator.com