faq_shipping

Happy to announce we’re now shipping within Europe.  Outex has been serving the global market for years from its California Headquarters in Los Angeles.  We’re thrilled to announce the opening of our European presence in Porto, Portugal to better service the EU and most of Europe.   By bringing inventory directly to the European Union, we increase proximity to our growing customer base in every way, in terms of time-zone support, speed of delivery, and reduced uncertainty to regional customers.

Shipping costs are automatically calculated in our online automated store. Shipping is based on your shopping cart items (weights & dimensions) and postal code worldwide. You can select the service you desire and the speed of delivery, assuming everything is in stock. After receiving you order confirmation, you will also receive an automatic tracking number via email when the order ships. Outex ships from California, USA, Porto, Portugal, and Sao Paulo, Brazil. If timing is critical and you require overnight or urgent shipping services, contact us at support@outex.com or by phone via our support contact information. Sales and shipping cost may not include import duties or current/local taxes your city/country may impose, and we do not control them. Here's a helpful link to help you calculate them if you're concerned.http://www.importcalculator.com

Outex underwater housing warranty, coverage, and return policy.

Outex's Most Travel-Friendly Professional Underwater Housing System Available Outex adds virtually no weight or bulk to your camera gear, making it the most travel friendly professional housing system in the market.  It fits in the bag or case you already own, and makes it a no-brainer to have with you all the time just in case you need it.