Privacy Policy

Outex.com Privacy Policy

Effective Date: September 11, 2026
This policy was last updated on September 11, 2026. It supersedes all prior versions.

This Privacy Policy governs the manner in which Outex (operated by Lucare Corporation, 4444 W. Riverside Drive, Suite 200, Burbank, CA 91505, USA) collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.outex.com website (the "Site"). This Privacy Policy applies to the Site and all products and services offered by Outex.

INFORMATION COLLECTION

We, or a third-party service provider acting on our behalf ("Service Provider"), collect information from and about Users when they visit the Site.

Information Users Give Us. We may collect personal information from Users in a variety of ways, including when Users visit our site, register on the site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for personal information including name, email address, mailing address, phone number and, if a User makes a purchase on the Site, credit card information. Users may, however, visit our Site anonymously. We will collect personal information from Users only if they voluntarily submit such information to us.

Information We Collect Automatically. We may automatically collect non-personal information about Users whenever they interact with our Site, including browser name/type, type of device, operating system, Internet service provider, IP address, domain name, date and time of Site visit, pages visited, time spent on the Site, and other click-stream or site usage data.

Cookies. A cookie is a small data file placed on a User's device when they access the Site. We may use cookies or other anonymous identifiers to monitor Site usage, conduct research to improve our Site and user experience, manage our networks, deliver customized content and advertisements, and manage your account, login, and preferences. Users may set their browser to refuse cookies; note that some parts of the Site may not function properly if cookies are disabled. For more information on cookies and opt-out options, visit Network Advertising Initiative.

HOW WE USE COLLECTED INFORMATION

Outex may use information collected from and about Users for the following purposes:

To personalize User experience and understand how our Users use our services
To improve our Site based on feedback and usage data
To improve customer service and respond to support needs
To process transactions — we do not share transaction information with outside parties except as necessary to provide the product or service
To administer contests, promotions, surveys, or other Site features
To send Users information they have agreed to receive
To provide targeted offers and advertising on the Site, via email, or on other websites
To contact Users with order updates and, if opted in, marketing communications
To review Site usage and operations, and to protect the security and integrity of the Site and our business

HOW WE PROTECT YOUR INFORMATION

We have implemented physical, electronic, contractual, and managerial measures to safeguard the information we collect. While we make every effort to ensure the integrity and security of our network and systems, no security measures are infallible.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users' personal information to others. We may share aggregate or anonymous information with business partners, trusted affiliates, and advertisers. We may use Service Providers to help us operate our business or administer activities on our behalf (e.g., sending newsletters or surveys), sharing only the information necessary for those limited purposes.

In the event of a business transfer, merger, or bankruptcy proceeding, User information may be transferred as a business asset to third parties.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites with privacy policies that differ from our own. We are not responsible for the practices of such websites.

CHILDREN'S PRIVACY

We do not direct the Site to children under the age of 13, nor do we knowingly collect personal information from children under 13.

YOUR RIGHTS — GDPR (EU/UK RESIDENTS)

If you are located in the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and applicable UK law:

Right of access: You may request a copy of the personal order information we hold about you. This is only information you've provided during the order. We do not collect payment information for your security and ours. That's handled by our 3rd party e-commerce platform - Shopify.
Right to rectification: You may request correction of inaccurate or incomplete data you've submitted incorrectly.
Right to erasure: You may request deletion of your personal data, subject to certain legal obligations.
Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
Right to data portability: You may request your data in a structured, commonly used, machine-readable format.
Right to object: You may object to processing of your personal data for direct marketing or other purposes based on legitimate interests.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at support@outex.com. You also have the right to lodge a complaint with your local data protection authority.

Our legal basis for processing personal data includes: performance of a contract (fulfilling your order), compliance with legal obligations, legitimate interests (improving our services and preventing fraud), and, where applicable, your consent.

YOUR RIGHTS — CCPA (CALIFORNIA RESIDENTS)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

Right to know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and any third parties with whom we share it.
Right to deletion: You may request that we delete personal information we have collected from your order, subject to certain exceptions. For your protection and ours, we do not collect payment information. That's handled by our 3rd party e-commerce platform, Shopify.
Right to opt out of sale: We do not sell personal information.
Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, contact us at support@outex.com or by phone at +1 (818) 583-7731. We will respond within 45 days as required by law.

CHANGES TO THIS PRIVACY POLICY

Outex reserves the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. If we make material changes, we will provide appropriate notice to Users.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Site.

CONTACTING US

If you have any questions about this Privacy Policy or your personal data, please contact us:

Lucare Corporation (Outex)
4444 W. Riverside Drive, Suite 200
Burbank, CA 91505, USA
Email: support@outex.com
Phone: +1 (818) 583-7731