faq_care

The Outex underwater housing system that makes camera gear waterproof also allows it to float—even with your heavy camera and lens inside. This works by utilizing the trapped air inside the Outex camera housing as a float, which allows you to control buoyancy by how much air you allow inside the cover. Simply squeeze out the air before you seal it to reduce flotation. 

Tips and tricks to reduce fogging in your camera gear when using waterproof housing gear from Outex underwater housing team of professionals.

Outex is rated for 10 meters, or about 33 feet for underwater use. Outex is IP68 rated. That depth rating has less to do with the housing than with the gear's operability at depth. In other words, if you've gone too deep (beyond 10 meters, 33 feet), and are having a hard time controlling or changing settings on the camera, return to a shallower depth so you can resume using the gear normally once the water pressure around the housing is not exerting pressure on the camera's controls.

Clean, Dry, Store, Lube as Needed Clean Rinse the components of your Outex waterproof camera housing with tap/clean water and regular/mild soap when finished using the housing system. Make sure to remove any residue, sand, dust, or oils. It's ok to use a toothbrush on the threads to help you remove any debris. 

Outex underwater housing warranty, coverage, and return policy.

Desiccant (silica gel) packs can be used for moisture absorption.  They are useful for wicking moisture away from the air/environment they are in, and can be used inside the Outex waterproof housings to reduce the amount of air moisture inside the housing.  That in turn helps reduce fogging.  Fogging is often the result of the heated moisture in the case's air, and often cause by the camera gear.

Outex underwater products are built to last.  When properly maintained all of our components can last as long as your camera equipment. There's a dedicated Maintenance entry on this topic, but in summary: Rinse the Outex parts with mild soap and water after use to rinse and clean. Use a toothbrush to remove detritus from the threads or openings the human hand may not reach. Pad components dry with a towel or cloth and let them dry before reassembling parts back together. Avoid storing it wet or assembled. Store in a dry, cool place, just as you would your camera gear. Refrain from compressing the cover too tightly when stored, to avoid creating fold-marks. Protect the cover when installed on a camera by using our carrying case during transport, even inside a backpack, to avoid hitting other hard objects.