faq_other
How does Outex work? Overview of underwater housing system.
Discovering the best underwater housing system for cameras for professional underwater use. Plastic bags are cheap and unprofessional. Hard camera housings are bulky, heavy, expensive, and camera specific. The Outex waterproof housing system combines the best of both worlds, offering an universal waterproof flexible case that fits any camera make and model, as well any any type of lens, from wide-angle to telezoom. The case's patented seal works with optical glass ports, including domes for professional optical results that are second to none, in a lightweight, compact, travel friendly, and affordable design that grows with one's needs over time, and is compatible with lighting, flash, triggers, strobes, cables, tethering, tripods, mounts, pistol grips, etc. It's the best camera waterproofing solution for all environmental conditions.
Read more
Becoming an Outex Ambassador
Outex Ambassadors and Collaborations
Thank you for your interest in joining our outdoor photography community. Our brand wouldn’t be what it is today without the support from our worldwide community of photographers. We don’t buy influence or placement by giving away product in exchange for posts or reviews. We instead foster engaging, relevant, educational, entertaining content thru genuine relationships with folks that want to be contributors and make the community better in some way. In other words, every single one of our ambassadors and collaborations started with Outex customers. There’s no application process, or specific rules. Once you purchase and use the Outex gear, you can start participating and creating content as you see fit and relevant for your own audience. We encourage you to tag/notify us so we can track, react, answer questions, contribute, and assist in promoting your work and your story accordingly.
For consideration, please tag #Outex @realOutex on social media (Instagram, Facebook, YouTube, etc.) and contact us at info@outex.com with our video, review, or other contribution examples along with your reason for the interest in the collaboration. We can’t wait to hear from you!
Read more
Does Outex Float?
The Outex underwater housing system that makes camera gear waterproof also allows it to float—even with your heavy camera and lens inside. This works by utilizing the trapped air inside the Outex camera housing as a float, which allows you to control buoyancy by how much air you allow inside the cover. Simply squeeze out the air before you seal it to reduce flotation.
Read more
How to reduce fogging
Tips and tricks to reduce fogging in your camera gear when using waterproof housing gear from Outex underwater housing team of professionals.
Read more
How deep can Outex go underwater?
Outex is rated for 10 meters, or about 33 feet for underwater use. Outex is IP68 rated. That depth rating has less to do with the housing than with the gear's operability at depth. In other words, if you've gone too deep (beyond 10 meters, 33 feet), and are having a hard time controlling or changing settings on the camera, return to a shallower depth so you can resume using the gear normally once the water pressure around the housing is not exerting pressure on the camera's controls.
Read more
Setting White Balance Underwater Tutorials
Video tutorial: Setting White Balance for Underwater image capture.
Read more
Underwater Photography Guide - Top 10 Things You Need To Know
Underwater Photography Guide - Top 10 Things You Need To Know. A photographer's guide to the best equipment, skills, and expertise in underwater photography at any level.
Read more
Outex Europe
Happy to announce we’re now shipping within Europe. Outex has been serving the global market for years from its California Headquarters in Los Angeles. We’re thrilled to announce the opening of our European presence in Porto, Portugal to better service the EU and most of Europe. By bringing inventory directly to the European Union, we increase proximity to our growing customer base in every way, in terms of time-zone support, speed of delivery, and reduced uncertainty to regional customers.
Read more
Difference Between Blue & Clear Covers
Difference between the clear 2nd generation and blue 1st generation Outex underwater housing covers. These covers are fully backwards compatible for the rest of the Outex underwater housing system and works with all glass components and accessories.
Read more
Shipping, International Customs, Taxes, and Duties
Shipping costs are automatically calculated in our online automated store. Shipping is based on your shopping cart items (weights & dimensions) and postal code worldwide. You can select the service you desire and the speed of delivery, assuming everything is in stock. After receiving you order confirmation, you will also receive an automatic tracking number via email when the order ships. Outex ships from California, USA, Porto, Portugal, and Sao Paulo, Brazil. If timing is critical and you require overnight or urgent shipping services, contact us at support@outex.com or by phone via our support contact information.
Sales and shipping cost may not include import duties or current/local taxes your city/country may impose, and we do not control them. Here's a helpful link to help you calculate them if you're concerned.http://www.importcalculator.com
Read more
Using Polarizers and/or ND Filters
There are several options for using polarizers or filters.
1. Keep the cover "open" in front with your filter instea...
Read more
Warranty, Insurance, Returns, and Coverage
Outex underwater housing warranty, coverage, and return policy.
Read more